Frequently asked
Questions

You can find all booking information and cancellation conditions here ›

Please understand that dogs can only be accepted by prior arrangement and out of consideration for the other guests of our house they do not have access to the half-board area and wellness area.

The rooms can be occupied at the arrival from 15:00 clock. If possible, you can also check into your room before that time. 

On the day of departure we ask you to vacate the room by 11:00 am. You are welcome to book a late check-out upon request and depending on availability. We charge € 15.00 per person for this. The price includes coffee and cake in the afternoon as well as the use of the wellness area.

Yes. To be absolutely sure that in case of an emergency (also in case of a corona illness) your costs will be reimbursed, we advise you to take out a travel cancellation insurance.

Here you can easily take out your hotel cancellation insurance

Yes, a bath bag is in the room and includes 2 sauna towels and 1 x bath slippers per person. Bathrobes are also in the room. 

Breakfast buffet: 7:30 am to 10:00 am. If you would like to have breakfast before 7:30 a.m., please let the reception or service know the day before.

Coffee and cake: 2:30 p.m. to 4:30 p.m.

Dinner: 6:00 p.m. to 7:30 p.m. (start times)

For our A la carte guests: 5:30 p.m. to 8:00 p.m.

Yes, we have a charging station for electric cars. For a fee of € 10,00 you are welcome to charge your electric car. 

Yes, this is possible. E-bikes can be rented for a fee of € 30.00 per person per day. Please contact the reception in time.

Yes, you can leave your stamped letters and cards at the reception.

Our reception is staffed daily from 7:00 am to 8:30 pm.

It is possible at any time of the day or night with prior notification at the reception.